Rules of conduct refresher
For buyers agents who also hold a residential real estate salesperson licence
If you hold a buyers agent licence as well as a salesperson licence, take the CPD Course for Buyers Agents package plus this add-on.
This topic provides a refresher on the Rules of Conduct as set out in the Property and Stock Agents Regulation 2022 (NSW), with an emphasis on practical application in agency activities rather than general principles.
The topic examines core professional obligations relating to disclosure, conflicts of interest, and the identification and management of material facts. It addresses how these duties apply in sales activities across residential and commercial contexts, and the compliance risks that arise from non-compliance.
What's included
- Module 1: Rules of Conduct framework and legislative context
- Module 2: Disclosure obligations and management of material facts
- Module 3: Conflicts of interest and ethical decision-making
- Module 4: Conduct risks, complaints, and regulatory outcomes
- Module 5: Final Assessment
Most asked
Questions about this course
What's included, how it works and what you need to finish.
Choose an intake and enrol, and you get access to your EDUTIVE account straight away. Before the sessions you can work through the optional reading lessons. You then attend the live interactive webinars with a trainer, and afterwards complete the quizzes and the written assessment. Written assessments are usually marked within one business day, and your certificate appears in your account once everything is done and your licence details are checked.
You must attend personally: the enrolled learner is the person on camera. Use your own EDUTIVE account, and do not share logins or let someone else attend for you. Join with a working camera and microphone, keep your camera on, and stay visible for the full session unless the trainer briefly says otherwise. Have your photo ID and NSW licence or certificate of registration ready if asked. Take part in the activities. If these are not met, the session may be marked incomplete and a certificate may not be issued. Full conditions are in our Terms of Service.
Yes. To count for the 2026–27 CPD year, everything, including the quizzes and written assessment, needs to be finished by 30 June 2027. You have 12 months' access to the online lessons after you enrol.
Each intake shows how many seats are left. Webinars are capped at 25 people, so popular sessions can fill. If an intake is full, you can join the waitlist or choose another intake.
No. Class 1 licence holders also need at least 5 hours at a NSW Fair Trading accredited forum, and those in the relevant areas of practice need AUSTRAC's Smart real estate agent's guide to AML/CTF course. Both sit on top of the 7 compulsory hours and aren't part of this course.
Yes. A Licensee in Charge can book seats for the team. Larger teams may be spread across more than one session, and we offer a discount for large groups. Get in touch and we can issue a tax invoice for bank transfer.
Class 1 licence holders
Additional CPD for Class 1 licence holders
Beyond the compulsory topics for your area of practice, Class 1 agents have two further requirements for the current CPD year.
- 01
5-hour accredited forum
Class 1 licence holders need to spend at least 5 hours at a NSW Fair Trading accredited forum relevant to their licence category, on top of the compulsory topics for their area of practice. If you hold more than one licence category, one forum is enough.
Fair Trading is running several forums during 2026–27, and some approved providers also run accredited forums, which may carry a fee. Keep the email address on your licence up to date so you hear about Fair Trading's sessions.
View Fair Trading CPD guidance - 02
AUSTRAC AML/CTF course
Class 1 licence holders in the relevant areas of practice* must also complete AUSTRAC's Smart real estate agent's guide to AML/CTF course. You can do it through AUSTRAC's self-paced online program or its train-the-trainer delivery.
This course sits outside the accredited forum, and it's separate from the compulsory Supervision Guidelines and AML CTF topic in your CPD course. Keep your completion certificate or other record of completion.
*Relevant areas of practice are residential sales, buyer's agents, commercial real estate, business broking, and stock and station agents. Confirm your obligations on the Fair Trading CPD page.
About Us
Why Choose Us
EDUTIVE is dedicated to providing high-quality Continuing Professional Development for NSW real estate professionals. Our mission is to make compliance simple, engaging, and accessible for every agent.
As an approved CPD provider since 2021, we have helped hundreds of agents and agencies stay compliant with NSW Fair Trading requirements. Our platform combines expert-designed course content with tools to track and manage your CPD progress.
- 5+
- Years as Approved Provider
- 500+
- Agents Trained
- 4.9
- Customer Rating
- 99%
- Completion Rate
Included with your course
CPD Tracker for Agents & Agencies
The CPD Tracker is included when you enrol in a current CPD year EDUTIVE course. Monitor progress, manage team compliance, and export NSW Fair Trading training plans.
Happy Clients
“Couldn't be happier with my CPD journey on this website! The variety of modules catered to every niche, and the detailed content made it easy to stay compliant without the stress.”
Next step
Complete your NSW CPD with EDUTIVE
EDUTIVE is an approved NSW Fair Trading CPD provider. Browse compulsory topics for your licence category, or track your hours with CPD Tracker.