Get Started
My Studies
FAQ

Enrolment

Enrol with Edutive is as easy as online shopping. Select your Online CPD Courses from our wide range, register online and purchase your CPD Courses. You will have instant access to your course via our modern online learning platform.

Payment Option

All Edutive courses are available to be purchased online. You can pay via Stripe by using your Credit Card directly.

Refund

We understood this might be your first time studying with us, and may find our course not meeting your needs. Don’t worry, try us risk-free, we will provide you a full refund within 7 days*.

*Completed enrolments (certificate has been issued) are not eligible for any refund.

For more information, please visit our Terms and Service

Student Portal

Edutive Online is built with the world’s most popular learning system – Moodle. It is trusted by organisations and institutions, large and small, with millions of users all over the world.

How to Complete the Course

You need to pass all required tasks to complete this course, this includes reading books, quizzes, and written questions. Written questions will be assessed manually by Edutive and they are typically graded within 1 business day following submission via the Student Portal. Your certificate of completion will be issued automatically once all tasks have been completed and graded and your licence information has been verified by Edutive.

Certificate of Completion

Upon successful completion of your course, you will get the Certificate of Completion instantly. You can use your Certificate of Completion to claim your CPD Points. Please note, different associations may have different requirements for CPD activities and record management. Please contact your association if you have any questions.

IT Support

Edutive Online is built with the world’s most popular learning system – Moodle. If you encounter any technical issue, please contact us.

Does Edutive's CPD Course comply with NSW Fair Trading requirements?

Yes! Our courses are designed in adherence with NSW Fair Trading's CPD Delivery Guideline. NSW Fair Trading has identified targeted learning areas and our courses can help you meet these requirements.

Edutive is an approved provider by NSW Fair Trading for the delivery of compulsory learning topics for NSW Property Licence Holders for 2022 - 2023 CPD Year.

What document will I get at completion?

Upon completion, you can download your personalised Certificate of Completion instantly, which includes your personal details as well as your licence or certificate number, course details and the CPD Points you earned.

Can I get a refund if I am not satisfied with the course?

We are happy to issue you full refund within 7 days if you are not satisfied with our courses. However, some courses' duration is shorter than 7 days, and we won't be able to issue any refund for completed enrolments. If you would like to request a refund, please contact us before you complete the course.

Does my Personal Information safe with Edutive?

Yes! We have implemented technology to ensure that only we have access to your personal details and no-one else. We use Secure Socket Layer (SSL) technology to ensure safe transmission of your details. Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. For more information please visit our Privacy Policy.

How will Fair Trading know that I have completed my CPD points?

Fair Trading assumes that the claims made on the statement in your licence or certificate of registration renewal are true. Fair Trading audits these claims by the following methods:

  • Requesting that you supply your supporting documents, receipts, academic transcripts etc
  • Cross checking this information with training providers.
  • Audits are conducted on both a regular and random basis.

How do I enrol with Edutive to study a CPD course?

Enrol with Edutive is super easy! Browse our wide range of CPD courses, select your courses and purchase. You can register an account at checkout. You will have instant access to your courses once you have processed the payment.

I can't access the Online Learning Platform

If you can't access the Online Learning Platform, you might need to:

  • Check if you are using the correct login details. You can log in using your username (normally is your first name.last name) or your email address. If you have forgotten your password, you can reset your password. A unique password reset link will be sent to your email. If you didn't receive the email, please make sure you check your junk mail as well. 
  • Check your internet connection.
  • Contact us if you still have issues. Live chat with us or send us an email at info@edutive.com.au. We will get back to you as soon as possible.

    © Copyright 2022 - Edutive Pty Ltd - All Rights Reserved
    cartmapcrossmenuchevron-down linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram